LandAjob Director of Operations
recently started working on NTI's newest division,
this move, John has worked with NTI since 1997. He has
watched NTI grow from a few placements a year to
hundreds of placements a year. Having worn many hats
here, he has interacted with consumers and counselors as
a Customer Service Representative, Recruiter,
Supervisor, as well as a Program Manager.
lives in the Boston area and enjoys following the local
sports teams, reading on his Nook, and hanging out with
his Golden Retrievers.
|Tip of the Month:|
Encourage your consumers to get their typing speed
up, as all of our jobs require computer work and a
substantial amount of typing. Our minimum requirement is 20 words per minute.
If your consumer
is unable to meet that requirement, they will not be placed in a job
For practice, we recommend visiting: http://www.typingtest.com
National Telecommuting Institute
Word From the COO:
has been an exciting year at NTI. We have
developed two new advanced call center classes for
our customers. These classes provide
customer-specific training to better prepare our
candidates for their positions. We are also in the
process of developing a report card for our
candidates. This report card will document the
progress your clients have made in our
instructor-led courses, self-paced study and in
developing those oh-so critical soft-skills. The
report card will be available for candidates and
counselors starting in Q4.
recently completed a beta test of our Virtual
Contact Center Services. NTI can now provide a
complete virtual call center for its customers.
Similar to the IRS call center we run, NTI will
provide the people, process and technology. Our
beta test with our customer was very successful.
These new services will allow NTI to provide a
broader set of employment services: promotional
opportunities, increased training and coaching. We
are currently in negotiations with two new
customers and hope to roll out call centers for
them in Q3/Q4.
hope everyone has a great summer!
NTI's New Divisions
would like to announce the creation of two new
divisions: LandAjob and Staffing Connection. Both of
these divisions are Employment Networks in the
LandAjob provides a searchable jobs database containing
tens of thousands of openings with Fortune 500
companies. The database is updated daily with new
Connection will partner with corporations
who are interested in employing individuals with
disabilities and would like to take advantage of Staffing Connection's focused
outreach program. The focused outreach program
will be able to identify candidates in specific
geographic areas to fill positions.
two new divisions will allow NTI to expand its
ability to provide employment opportunities for
Access - Customer service jobs
with our partner Alpine Access continue to be
Meijer - This
major superstore corporation will be hiring
customer service representatives to answer
incoming telephone calls from customers.
AAA - This company requests a few individuals every
month for their membership specialist positions,
in which agents renew expired AAA memberships over
the phone. Those interested must have sales or
Teleperformance - Recruiting for the DSL support position has come
to a close. However, this company may likely
request more agents in the future. Preferred
qualifications include technical support
experience, technical certifications (such as A+),
and call center experience.
IRS - We have concluded recruiting order entry clerks
for the next tax