“My name is Bill, and I was diagnosed several years ago with a disease called “Relapsing/Remitting Multiple Sclerosis.” As the disease progressed I eventually had to retire from my career with a large advertising agency due to these health reasons. Just sitting home and doing nothing was not a feasible solution for me, so I started searching for something productive that I could still do.
After searching many, many work-at-home websites with no luck at finding one that wasn’t “bogus” in one way or another, I came across the NTI website and was completely impressed with the client list they had. The organization HAD to be reputable to enjoy that caliber of client, so I asked my State Vocational Rehabilitation Counselor to look further into it. She did so and came back with rave reviews, and that is when I began my career with NTI in 2008.
Under the guidance of NTI, I have been “customer service representative” for the U.S. Department of Labor. As such, I answer calls from all over the country from people of all walks of life who have many varieties of labor issues, ranging from safety concerns in the workplace to unfair wage rates or even hiring practices.
My job is to give an empathetic “ear” to the caller and then see that they are sent to the proper agency to assist them, or provide the information they need myself, if that information is available to me. Suffice it to say that I truly love my job with the U.S. Department of Labor, and I am so glad that NTI and I found our way to each other!
Thanks to NTI, I am now able to enjoy the health benefits of not having to stand on my legs as much and take the risk of falling, but continue to feel like a productive member of society.
I have the additional bonus of feeling like I have really been a help to someone on a call and perhaps made a difference!”