The training classes and courses through NTI’s online university will help you identify, build, and refine the core skills our hiring employers require for their remote call center agent positions, as well as help you build your professional skills for success with any job.
Minimum requirements for NTI University online training:
- Desktop or laptop computer running Windows version 8.1 or 10
- Microsoft Internet Explorer 11 or higher, Chrome, or Firefox.
- Reliable, high-speed, DSL, Fios or cable internet connection
- USB noise-canceling headset with microphone to listen/participate in RCCA training class
- Apple computers are not compatible with our training or our clients.
- Cell phones are not compatible with either training or jobs
Tip: Since you can't know if an employer will require something in addition to what you see here, we suggest you NOT buy new equipment or upgrade any service until you actually receive a job offer.