3 Training Workshop Services
NTI@Home wants you to succeed. So we’ve developed a series of free, short training workshops. Based on what you tell us in your video (Step 2), we may recommend you take one or more workshops below--depending on your experience and skills.
• Customer Service: Being a Good Remote Call Agent
• Customer Service: How to Handle the Call
• Home Office: Setup
• Home Office: Troubleshooting Internet Access
• Resume: The Essentials
• Typing Improvement
• Navigating the Windows Desktop
• Managing Multiple Windows and Monitors
• Remote Call Center Agent Workshop (for those who have not done call center work)
If you don’t see a certain workshop or skill you feel is important, feel free to raise that with a Job Coach. Just ask!