Training Workshop Services

NTI@Home wants you to succeed. So we’ve developed a series of free, short training workshops. Based on what you tell us in your video (Step 2), we may recommend you take one or more workshops below--depending on your experience and skills. 

Available workshops 
•    Customer Service: Being a Good Remote Call Agent
•    Customer Service: How to Handle the Call
•    Home Office: Setup
•    Home Office: Troubleshooting Internet Access
•    Resume: The Essentials
•    Typing Improvement
•    Navigating the Windows Desktop
•    Managing Multiple Windows and Monitors
•    Remote Call Center Agent Workshop (for those who have not done call center work)

If you don’t see a certain workshop or skill you feel is important, feel free to raise that with a Job Coach. Just ask!