Man smiling on phone taking calls for call center.

At NTI@Home, we train and qualify Americans with documented disabilities to apply for work-from-home call center jobs with some of the country's most respected employers. Last year almost 600 individuals with disabilities found part-time or full-time jobs through NTI@Home.

We provide training and coaching to help you qualify for call center jobs with our partners. Get started today!

Common concerns

  • What does this cost?

    NTI is funded by government programs, so our training is free to you. If you receive a job offer from one of our partners, that employer will pay you during your on-the-job-training. 

  • Will I lose my benefits?

    Not for a long time, and possibly never. All beneficiaries get a 9-month Trial Work Period, during which benefits are not affected. If you work enough hours/month in nine months (they don't have to be in a row) to earn over a certain amount, your benefits can be reduced.  See SSA Redbook for more.  Your Medicare coverage will continue for at least 7 years and 9 months after you start work, so long as you still have a disability.  We suggest you get a part-time job, work through the Trial Work Period, and then...see how it goes. 

  • How long before I’m working?

    That depends on you, and on how many jobs are available once you complete the training. Some people land a job within a few weeks, while others need several months and multiple tries. Having a flexible schedule helps. As in any job market, we can't guarantee you'll get hired; the employers make those decisions. But we'll help you get the right qualifications. 

  • What if I need special accommodation to work, even from home?

    For now, our employers don’t offer positions that accommodate screen enlargers over 2X magnification, screen readers such as JAWS, voice recognition software such as DragonSpeak, or relay services. We are working with them to help make such jobs available, but it may take some time. For more general information, visit the Job Accommodations Network